Here you will find the most frequently asked questions in relation to finding your perfect laser machine.
How to get the most suitable machine for my work?
Please tell us:1. The material you wanna handle2. The maximum size of these materials (length, width and thickness)3. The work you wanna handle with this machine (Engraving? Cutting? Marking? Or others?)
Do you have a manual of the machine?
Yes, we can provide a manual, the software and video on CD to help you operate the machine expertly.
If we do not know how to use the machine, can you teach us?
Yes ,of course. We can offer you a work shop and/or training if you like to.
How about your after-sales service?
We offer professional and timely after-sale online service and via phone, Skype or Remote (Teamviewer).
How about your warranty period?
24 months for whole machine and 6 months for consumables including laser tube, lens and mirrors.